For all payment inquiries and claim payment disputes related to a remittance received from SOMOS/Evolent that relates to either Emblem Health or Anthem BCBS (Empire), providers must call the SOMOS Provider Service Center & Help Desk at Toll-Free Number: (844) 990-0255 (TTY 711).   Submitting requests for payment inquiries, claim disputes, or authorization disputes through the website will delay review and any corrections required, as the website team cannot view or modify previously processed claims or authorizations.